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HELP!Desk 3.5 Test
Drive (Windows version)
This is the complete HELP!Desk program (LAN version, unlimited users). The
evaluation period is unlimited; the database will be pruned to 20 calls each time someone
logs in.
HELP!Desk Documentation
Evaluation Guide (PDF Format -
487K)
Feature Card (PDF - 435K).
Administrator's Guide (PDF -
649K)
User Manual (PDF - 1.2MB)
HELP!Desk INI File
Documentation (PDF - 12K)
HELP!Desk Utilities (for
Windows version)
This DOS based program allows you to update client account information in calls when calls
were logged before account numbers were assigned to clients.
HELP!Desk Reports
(for Windows version)
This is a DOS based reporting program that works with HDWIN data. It runs faster than the
HDWIN reports, but some reports have different filtering criteria. This version
includes Call Detail with Activities
reports and adds some new filtering options to the Call Detail
and Call List reports..
Duplicate ID Checker (for
DOS or Windows versions)
Duplicate IDs can be a sign of corruption in the HELP!Desk databases. This program can be
used to check for duplicate or zero value IDs.
Sample
Data (for Windows version)
Sample data for use when evaluating HELP!Desk for Windows. Unzip it into your HELP!Desk
database directory, then reindex the files (Utilities | Pack & Reindex).